Zendesk alternatives made in Latin America
Zendesk is customer service software based in the United States: tickets, chat and a shared inbox across channels. These 15 products from Argentina, Brazil, Chile, Colombia, and Mexico offer, according to their own sites, at least one of these features: customer support, omnichannel inbox, whatsApp inbox, and chatbot. The ones with the most in common come first.
6 list their price in local currency. 5 have their interface in Spanish or Portuguese.
- Free plan
- 2 of 15
- Free trial
- 4 of 15
- Public pricing
- 7 of 15
- Data verified
- November 2, 2026
- 1
cVortex
Omnichannel AI customer service: WhatsApp, chat, email, social and phone · Brazil
In common with Zendesk: omnichannel inbox, chatbot, and customer support.
- Starting price
- BRL 199/mo
- Built for
- Small businesses and Enterprises
- Platforms
- WhatsApp and API
- Features
- Omnichannel inbox, Chatbot, and Customer support
- 2
Botias
WhatsApp AI agent that answers, books and collects payments for SMBs · Argentina
In common with Zendesk: chatbot, whatsApp inbox, and omnichannel inbox.
- Starting price
- USD 49/mo
- Free plan
- No
- Free trial
- 7 days
- Built for
- Small businesses
- 3
Patagon AI
Ads, lead qualification and attribution with an AI agent on WhatsApp · Argentina
In common with Zendesk: whatsApp inbox and chatbot.
- Built for
- Small businesses and Enterprises
- Platforms
- Features
- Lead capture, WhatsApp inbox, Ads management, and Chatbot
- 4
Jelpi
AI agents that handle customer conversations on WhatsApp, Instagram and Facebook · Mexico
In common with Zendesk: chatbot and omnichannel inbox.
- Starting price
- MXN 2,000/mo
- Platforms
- Features
- Chatbot, Appointment booking, and Omnichannel inbox
- Operates in
- Mexico
- 5
Cari AI
AI agents that automate customer service for high-volume companies · Colombia
In common with Zendesk: chatbot and omnichannel inbox.
- Built for
- Enterprises
- Platforms
- API
- Features
- Chatbot, Voice agents, Document analysis, and Omnichannel inbox
- 6
Bodezy
WhatsApp CRM with AI, inventory and in-chat payments for Mexican businesses · Mexico
In common with Zendesk: omnichannel inbox and chatbot.
- Starting price
- MXN 1,899/mo
- Free plan
- Yes
- Free trial
- 14 days
- Built for
- Small businesses
- 7
Treble.ai
AI platform to automate business conversations on WhatsApp · Colombia
In common with Zendesk: chatbot and whatsApp inbox.
- Platforms
- WhatsApp and API
- Features
- Chatbot, WhatsApp inbox, and A/B testing
- Languages
- Spanish
- Integrations
- HubSpot, Salesforce, Zoho, and Google Sheets
- 8
Zind
Condominium management software for professional property managers · Brazil
In common with Zendesk: customer support and chatbot.
- Free plan
- Yes
- Built for
- Freelancers
- Features
- Property management, Customer support, and Chatbot
- Regulation and standards
- NBR 5674 and AVCB
- 9
Tolky
Conversational AI CRM with AI agents for B2B companies · Brazil
In common with Zendesk: chatbot and omnichannel inbox.
- Built for
- Enterprises
- Platforms
- WhatsApp and API
- Features
- CRM, Chatbot, Omnichannel inbox, and Forms
- 10
Sailer AI
CRM, AI agents and campaigns on the official WhatsApp API for sales teams · Brazil
In common with Zendesk: whatsApp inbox and chatbot.
- Built for
- Enterprises
- Platforms
- WhatsApp and API
- Features
- CRM, WhatsApp inbox, and Chatbot
- Integrations
- Salesforce, HubSpot, RD Station, and Pipedrive
- 11
Clinia
AI patient service on WhatsApp for clinics and hospitals · Brazil
In common with Zendesk: chatbot and omnichannel inbox.
- Starting price
- BRL 890/mo
- Built for
- Small businesses and Enterprises
- Platforms
- WhatsApp and Web
- Features
- Chatbot, Appointment booking, CRM, and Omnichannel inbox
- 12
ChatGuru
Official WhatsApp API, CRM, chatbot and AI for service and sales teams · Brazil
In common with Zendesk: whatsApp inbox and chatbot.
- Built for
- Small businesses and Enterprises
- Platforms
- Features
- WhatsApp inbox, CRM, Chatbot, and Sales pipeline
- Operates in
- Brazil
- 13
CRM Leads360
CRM with AI and WhatsApp for small and midsize businesses · Brazil
In common with Zendesk: whatsApp inbox and chatbot.
- Starting price
- BRL 99/mo
- Free trial
- 7 days
- Built for
- Small businesses
- Features
- CRM, WhatsApp inbox, Chatbot, Sales pipeline, and Email marketing
- 14
Andavor
In-house AI and subscription app for sales and customer service · Brazil
In common with Zendesk: chatbot and omnichannel inbox.
- Starting price
- BRL 100/mo
- Free trial
- 14 days
- Built for
- Small businesses and Enterprises
- Platforms
- Web and WhatsApp
- 15
Colektia
Automated debt collection with AI agents over email, SMS, WhatsApp and voice · Chile
In common with Zendesk: whatsApp inbox.
- Built for
- Enterprises
- Features
- Collections, Voice agents, WhatsApp inbox, and Reports
- Operates in
- Chile, Mexico, Peru, Colombia, and Spain
Comparison
Data taken from each product's official site, with source and date on each listing. "—" means we don't have the data verified, not that the product lacks it; "Not published", that we checked its pricing page and it shows none. Web traffic is the site's place in the Tranco list of the world's most visited sites; the year online is its first capture in the Wayback Machine.
| Product | Country | Starting price | Free plan | Free trial | Platforms | Site language | Online since | App Store | Web traffic | Chatbot | Omnichannel inbox | WhatsApp inbox | CRM | Appointment booking | Customer support |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| cVortex | Brazil | BRL 199/mo | — | — | WhatsApp, API | Portuguese | 2022 | — | Top 1,000,000 | ✓ | ✓ | — | — | — | ✓ |
| Botias | Argentina | USD 49/mo | No | 7 days | Spanish | — | — | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | |
| Patagon AI | Argentina | — | — | — | Spanish | 2024 | — | — | ✓ | — | ✓ | — | — | — | |
| Jelpi | Mexico | MXN 2,000/mo | — | — | Spanish | 2025 | — | — | ✓ | ✓ | — | — | ✓ | — | |
| Cari AI | Colombia | — | — | — | API | — | 2025 | — | Top 1,000,000 | ✓ | ✓ | — | — | — | — |
| Bodezy | Mexico | MXN 1,899/mo | Yes | 14 days | Android | Spanish | 2021 | — | — | ✓ | ✓ | — | ✓ | ✓ | — |
| Treble.ai | Colombia | — | — | — | WhatsApp, API | — | 2019 | — | Top 1,000,000 | ✓ | — | ✓ | — | — | — |
| Zind | Brazil | — | Yes | — | — | Portuguese | 2026 | — | — | ✓ | — | — | — | — | ✓ |
| Tolky | Brazil | Not published | — | — | WhatsApp, API | Portuguese | 2024 | — | — | ✓ | ✓ | — | ✓ | — | — |
| Sailer AI | Brazil | — | — | — | WhatsApp, API | Portuguese | — | — | — | ✓ | — | ✓ | ✓ | — | — |
| Clinia | Brazil | BRL 890/mo | — | — | WhatsApp, Web | Portuguese | 2021 | — | — | ✓ | ✓ | — | ✓ | ✓ | — |
| ChatGuru | Brazil | — | — | — | Portuguese | 2020 | — | — | ✓ | — | ✓ | ✓ | — | — | |
| CRM Leads360 | Brazil | BRL 99/mo | — | 7 days | — | Portuguese | 2026 | — | — | ✓ | — | ✓ | ✓ | — | — |
| Andavor | Brazil | BRL 100/mo | — | 14 days | Web, WhatsApp | Portuguese | 2026 | — | — | ✓ | ✓ | — | — | — | — |
| Colektia | Chile | — | — | — | — | Spanish | 2018 | — | — | — | — | ✓ | — | — | — |
How we order this comparison
Only listings with an original description and comparable data taken from each product's site, with the source quote, are included. We don't say which one is best: the listing with the most verified information goes first, and no payment changes the order. How we order
Zendesk is a trademark of its owner. Fuente.lat is not affiliated with Zendesk; we name it only to describe what these products do.